The “Balancing Act” of Fraud Management

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CyberSource recently released its 2016 Fraud Benchmark Report, and with it, a slew of valuable insights on the current state of card-not-present fraud management.

Turns out, online merchants are getting better about avoiding fraudulent orders, but there’s a flip side to this equation — they’re also experiencing higher rejection rates and higher false positives, essentially turning away more legitimate customers than they were previously. (more…)

Signifyd Launches First and Only Fraud Protection App For Newly Released Next-Generation Magento Marketplace

Magento customers can now find Signifyd’s intelligent machine-learning technology in the new Magento Marketplace to eradicate fraudulent chargebacks

San Jose, Calif. – April 12, 2016 – Signifyd, the fastest-growing provider of fraud protection services for e-commerce businesses, today announced its app will be the first and only fraud prevention app for Magento’s Next-Generation Marketplace that was released on Monday. Starting today, Magento customers can easily add Signifyd’s solution to their stores through the new marketplace and never pay a chargeback again. (more…)

Expert Spotlight on Fraud: Mark Skrapits, Director of Ops @ PetFlow

This piece is part of our Expert Spotlight on Fraud series, dedicated to featuring experts in the online risk management and fraud detection sphere. As a group, they encounter diverse challenges and mount their offenses in different and innovative ways, and in this series, they offer their learnings for others starting out in the industry and for those running risk teams.

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This week, we’re featuring Mark Skrapits, Director of Operations at PetFlow, an online retailer of over 300 brands of high quality pet foods, medications and hard goods. (more…)

Hoverboards: Why trendy items carry a high fraud risk

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Every year, several products achieve “it” status, establishing themselves as the must-have item of the season.

The examples are numerous: think the razor scooter in 1999 or the Crocs craze in 2003. In the 2015 holiday season, and carrying over into this year, it’s the hoverboard.

When the “it” item arrives on scene, savvy merchants quickly attempt to capitalize on the trend by opening a store to sell the product. Aided by the ease with which one can create a store on Shopify and Bigcommerce, a merchant can start an online store overnight and begin selling product immediately. (more…)

Five Ways The Modern E-Commerce Company Can Effectively Scale Operations

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Many of our e-commerce customers here at Signifyd find themselves in the middle of a growth phase as a company, and are faced with the prospect of expanding their operations to keep up with demand.

But, how do you go about scaling? Where should you start? What should you build in-house, and what is best accomplished through vendors? (more…)

Expert Spotlight on Fraud: Jamie Ceccato, Risk Specialist @ Build.com

This piece is part of our Expert Spotlight on Fraud series, dedicated to featuring experts in the online risk management and fraud detection sphere. As a group, they encounter diverse challenges and mount their offenses in different and innovative ways, and in this series, they offer their learnings for others starting out in the industry and for those running risk teams.

Jamie Ceccato - Build.comThis week, we’re featuring Jamie Ceccato, Risk Specialist at Build.com, an online home improvement store. (more…)

Signifyd Raises $20 Million in Series B Funding to Ensure E-Commerce Merchants Never Pay A Chargeback Again

Signifyd raises $20 mil

Currently, more than 3000 e-commerce companies rely on Signifyd’s intelligent machine-learning platform to eliminate fraud-related chargebacks from their businesses

San Jose, Calif.February 25, 2016Signifyd today announced it has closed $20 million in Series B funding led by Menlo Ventures, with additional participation from Allegis Capital, IA Ventures, QED Investors, Bill McKiernan and Tim Eades. Pravin Vazirani, a general partner at Menlo Ventures, will also join its Board of Directors. This new round brings Signifyd’s total funding to $31 million to date. The company will use the funds to accelerate growth, scale its infrastructure, and continue to expand its team of world-class fraud experts. (more…)

Signifyd Extends Integration with Shopify Plus, Offers Exclusive Promotion to Guarantee Protection From Fraud

Signifyd Extends Integration with Shopify Plus, Offers Exclusive Promotion to Guarantee Protection From Fraud

SAN JOSE, Calif.–Signifyd, the fastest growing provider of fraud protection services for e-commerce businesses, today announced that it has extended its integration with Shopify, a leading cloud-based, multichannel commerce platform. As a result of the integration, Shopify Plus customers will receive exclusive pricing discounts on Signifyd’s Complete Assurance Plan with term commitment, eliminating fraud from Shopify Plus businesses. (more…)