Before signifyd we did our own order checking and could not catch nearly what we should in fraud orders and we were declining more orders than we needed to. Signifyd has allowed us to capture more sales with confidence.

Chargeback Recovery alone saved us 2.5 FTE and endless headaches. If a business is growing, it should anticipate chargebacks and fraud to develop right in line with that and implement Signifyd before the problem becomes overwhelming. Fraud prevention teams have enough on their plates without having to contest chargeback fraud manually. Signifyd frees them up to focus on risk analysis and mitigation.

We’re protecting ourselves from fraudulent orders through our e-commerce store. Fraudulent orders are almost nonexistent now and we’re covered just in case with Signifyd.

Our pass-through rate has improved without any degradation of the customer experience. A big plus is also that we’re now hands-off chargeback responses. All we had to do was provide a CRM link; it was that easy. I also would say our support experience led by Sean Has been beyond our expectations. He provides valuable insight and goes above and beyond to ensure we’re doing everything possible to grow in our internal brands. A+ service.

This is some of the best money we have ever spent. Besides the enormous amounts of money not being lost to fraud, it has freed up employee time, letting Signifyd take care of scanning the orders. Also, if you do have questions, Signifyd’s support group is always fast to respond.